I received the wrong item and can not get in touch with anyone to correct my order. I have emailed two different emails and no response.
I want to brag on the wonderful customer service I’ve received from this company. I ordered two sets of Tach3 luggage in different colors and noticed on the order summary that I would be getting two sets of the same color . I immediately contacted the company and John said he would take care of it for me , well it came in as two of the same color . I sent an email and he said no problem and sent the correct color and a return label for the unwanted color . He kept in constant contact with me and I was very impressed by his kindness. I can’t wait to use my new luggage on our upcoming trip .
I have used my carry on once and I love it!! I will only need the large bag for bigger trips. Looking forward to using when going to Alaska.
My only complaint is that they're selling out fast.
Not sure how we've all managed without these. I've never been happier with a purchase in my life.
The unique connecting design of this luggage is amazing. This 70+ year old woman can handle 6 connecting pieces all by herself with one hand. The sturdy Velcro design connects each piece securely together. Just add the strap and you are ready to go. The well-designed wheels make maneuvering several pieces together, around corners, up hill, and over bumps, a breeze. Added features like the bottle holder, the locking mechanism and phone charger are a bonus for this sturdy, light-weight luggage. The square corner design allows for more useful interior packing space. Raising the handles between cases gives you extra space to securely place coats, or packages on the flat top. I liked these so much, I bought a second 3-piece set. This is a must for family travelers. This luggage has definitely made my travel experience less stressful. And…delivery time and customer service is excellent!
GET IT TOGETHER
The TACH Modular system erases the need to touch a cart or hire a porter.
Naturally creates space for hand-held items.